---
title: "Plugin cache"
canonical: "https://support.appfire.com/space/SPM/1918635809/Plugin%20cache"
format: markdown
---
> Macro (aura-html)
## Plugin cache (old navigation)
Click to expand the guide
Outdated caches can be refreshed:
- When you cannot access tasks that should be reachable to you.
- When you cannot find newly created Jira entities (filters, groups, components, issue fields, statuses, transitions, workflows) to populate the scope, edit tasks, or create new quick filters.
## Security and access
Only Jira administrators can access this page.
1. Click the **wrench** **icon** in the top-right corner and select** Advanced** from the drop-down list.
2. Next, go to the **Plugin cache** tab.
## Plugin cache information
To check the cache information, you can use:
| **Feature** | **Description** |
| --- | --- |
| Show stats | Shows the number of entries in different caches.
Reports the cache statistics information and is required for performance issues. |
| Show cache providers' info | The info will be displayed in a pop-up showing all the cache providers. The dialogue box will not disappear until you manually close it. |
## Plugin cache refreshing
To refresh the cache information, you can use:
| **Feature** | **Jira Cloud** | **Description** |
| --- | --- | --- |
| Refresh settings cache | :check_mark: | It clears the following cache:
- Quick filters
- Task fields
- Statuses
- Workflows
- Transitions
- Components
- Boards
- Projects
- Dependency and link types |
| Refresh permission cache | :check_mark: | It clears the following cache:
- Roles in Boxes to which the user is assigned
- User roles
- Permissions to boxes
- User info cache
- Groups cache
- Cache with cloud permissions info |
| Refresh Trello cache | :check_mark: | It clears all of Trello's cache. |
| Refresh profile cache | :check_mark: | You can refresh your profile cache to ensure all permissions are up-to-date directly on the [https://appfire.atlassian.net/wiki/spaces/SPM/pages/1918667643](https://appfire.atlassian.net/wiki/spaces/SPM/pages/1918667643) page.
 |
| Refresh search list (scope definition) | :check_mark: | If you cannot find the project, board, or quick filters, click **Refresh search list** directly on the [https://appfire.atlassian.net/wiki/spaces/SPM/pages/1918634319](https://appfire.atlassian.net/wiki/spaces/SPM/pages/1918634319) page.
 |
| Refresh cache (dependencies mapping) | :check_mark: | If you cannot see a newly created link on the App Configuration > General > Dependencies page, click the **Refresh cache** button.
 |
## Plugin cache (new navigation)
Click to expand the guide
Outdated caches can be refreshed:
- When you cannot access tasks that should be reachable to you.
- When you cannot find newly created Jira entities (filters, groups, components, issue fields, statuses, transitions, workflows) to populate the scope, edit tasks, or create new quick filters.
## Security and access
Only Jira administrators can access this page.
1. Click the **wrench** **icon** in the top-right corner and select** Advanced** from the drop-down list.
2. Next, go to the **Plugin cache** tab.
## Plugin cache information
To check the cache information, you can use:
| **Feature** | **Description** |
| --- | --- |
| Show stats | Shows the number of entries in different caches.
Reports the cache statistics information and is required for performance issues. |
| Show cache providers' info | The info will be displayed in a pop-up showing all the cache providers. The dialogue box will not disappear until you manually close it. |
## Plugin cache refreshing
To refresh the cache information, you can use:
| **Feature** | **Jira Cloud** | **Description** |
| --- | --- | --- |
| Refresh settings cache | :check_mark: | It clears the following cache:
- Quick filters
- Task fields
- Statuses
- Workflows
- Transitions
- Components
- Boards
- Projects
- Dependency and link types |
| Refresh permission cache | :check_mark: | It clears the following cache:
- Roles in Boxes to which the user is assigned
- User roles
- Permissions to boxes
- User info cache
- Groups cache
- Cache with cloud permissions info |
| Refresh Trello cache | :check_mark: | It clears all of Trello's cache. |
| Refresh profile cache | :check_mark: | You can refresh your profile cache to ensure all permissions are up-to-date directly on the [https://appfire.atlassian.net/wiki/spaces/SPM/pages/1918667643](https://appfire.atlassian.net/wiki/spaces/SPM/pages/1918667643) page.
 |
| Refresh search list (Work items from Jira) | :check_mark: | If you cannot find the project, board, or quick filters, click **Refresh search list** directly on the [https://appfire.atlassian.net/wiki/spaces/SPM/pages/1918634319](https://appfire.atlassian.net/wiki/spaces/SPM/pages/1918634319) page.
 |
| Refresh cache (dependencies mapping) | :check_mark: | If you cannot see a newly created link on the App Configuration > General > Dependencies page, click the **Refresh cache** button.
 |