--- title: "Swanly FAQ" canonical: "https://support.appfire.com/space/SRTFJ/780337162/Swanly%20FAQ" format: markdown --- > Macro (aura-html)
How do I manage multiple projects in Swanly? See [https://appfire.atlassian.net/wiki/spaces/SRTFJ/pages/786268188](https://appfire.atlassian.net/wiki/spaces/SRTFJ/pages/786268188).
How do I manage multiple projects in Swanly? See [https://appfire.atlassian.net/wiki/spaces/SRTFJ/pages/786268188](https://appfire.atlassian.net/wiki/spaces/SRTFJ/pages/786268188).
Can I connect issue start and end dates with Jira fields? Yes, you can connect issue start and end dates in Swanly with date fields in Jira and keep them in sync. Once the connection with Jira fields is set, when the field changes in Jira it automatically updates in Swanly and vice versa. This connection is quite useful when you wish to keep using both Jira project roadmaps and Swanly so you can keep the roadmaps in sync. See [https://appfire.atlassian.net/wiki/spaces/SRTFJ/pages/603259258](https://appfire.atlassian.net/wiki/spaces/SRTFJ/pages/603259258) to learn more.
Can I change colors of issues on the roadmap? Yes, you can customize your timeline roadmap by selecting colors for your releases and issues. The selected issue color is also stored in the Jira field called *Issue color* so your Swanly roadmap always shows the same colors as your Jira project roadmap. With the *Status category* coloring option, all issue colors represent: - Done (green 🟢) - In progress (blue 🔵) - Open (gray ⚪️) - Blocked (red 🔴) When you associate a color with a Project, all issues/releases will have that color assigned automatically. Similarly, colors are automatically assigned based on the color you associated with a given Template.
Can I export a roadmap from Swanly? See [https://appfire.atlassian.net/wiki/spaces/SRTFJ/pages/787382273](https://appfire.atlassian.net/wiki/spaces/SRTFJ/pages/787382273).
How do I filter issues in the roadmap view? To filter issues in the roadmap, you can use these filters: - Project, Assignee, Status category, Issue type, Template - Project category - Labels - Components - Fix versions/Releases You can also use advanced filters that allow you to filter using JQL with hints as you type to make building your filter query much easier. Swanly also allows you to use Jira saved filters to create different timeline views and switch between them in a matter of seconds with your favorite filters always on top.
How do I make issues appear in the Issue view? See [https://appfire.atlassian.net/wiki/spaces/SRTFJ/pages/786530306](https://appfire.atlassian.net/wiki/spaces/SRTFJ/pages/786530306).
How do I remove an issue from a roadmap? See [https://appfire.atlassian.net/wiki/spaces/SRTFJ/pages/787382390](https://appfire.atlassian.net/wiki/spaces/SRTFJ/pages/787382390).
How do I apply a promo code/discount code for Swanly? See [https://appfire.atlassian.net/wiki/pages/createpage.action?spaceKey=srtfj&title=How%20to%20apply%20a%20promo%2Fdiscount%20code&linkCreation=true&fromPageId=780337162](https://appfire.atlassian.net/wiki/pages/createpage.action?spaceKey=srtfj&title=How%20to%20apply%20a%20promo%2Fdiscount%20code&linkCreation=true&fromPageId=780337162).
How do I see dependencies on the roadmap? Viewing dependencies on the roadmap is one of the most requested features. Currently, we don’t have dependencies functionality in Swanly. However, we do have plans to implement it. At the moment, we’re finishing work on implementing new filters. After that, we’ll start working on dependencies. It should be during upcoming sprints!
How do I remove projects from a roadmap? See [https://appfire.atlassian.net/wiki/spaces/SRTFJ/pages/787513349](https://appfire.atlassian.net/wiki/spaces/SRTFJ/pages/787513349).
Is there a demo environment where I can try Swanly? Simply sign up for a free Jira instance [https://www.atlassian.com/software/free](https://www.atlassian.com/software/free) and install Swanly from [https://marketplace.atlassian.com/apps/1219470/swanly-portfolio-roadmaps-structure-gantt-release-timeline?hosting=cloud&tab=pricing](https://marketplace.atlassian.com/apps/1219470/swanly-portfolio-roadmaps-structure-gantt-release-timeline?hosting=cloud&tab=pricing). > ✅ Jira* *and Swanly are free for up to 10 users, so you can invite other colleagues to try Foxly for as long as you need.
How do I show the issue hierarchy on a roadmap? See [https://appfire.atlassian.net/wiki/spaces/SRTFJ/pages/787644418](https://appfire.atlassian.net/wiki/spaces/SRTFJ/pages/787644418).
Can I only pay for an exact number of people who will use Swanly? Our tools are sold exclusively through the Atlassian Marketplace, so our licensing model is based on the same tiered structure that Atlassian uses. Your Swanly license matches your Jira license tier (total number of users). For example, if you have 100 users in your Jira instance, you will need a 100-user Swanly license. Although our plugin is utilized by a select group of your users, it indirectly benefits a much broader audience. We also take pride in offering a competitive pricing model that rewards growth, with the license cost per user decreasing as the number of users increases. For a detailed breakdown of our pricing structure, including a pricing calculator, see [https://marketplace.atlassian.com/apps/1219470/swanly-portfolio-roadmaps-structure-gantt-release-timeline?hosting=cloud&tab=pricing](https://marketplace.atlassian.com/apps/1219470/swanly-portfolio-roadmaps-structure-gantt-release-timeline?hosting=cloud&tab=pricing).
Can I create issues at levels higher than Epics in Swanly? Swanly doesn’t currently support hierarchy levels above Epics. If you add a hierarchy level above Epic in your Jira project, Swanly will recognize the level as an issue, but it won’t recognize it in a hierarchical view. You will see them as detached issues on the roadmap.
> Macro (include)