---
title: "File format not accepted when importing value mappings"
canonical: "https://support.appfire.com/space/SUPPORT/1070104583/File%20format%20not%20accepted%20when%20importing%20value%20mappings"
format: markdown
---
## \uD83E\uDD14 Problem

In rare cases, when trying to import the value mappings following the documentation below, the file is not accepted even when the file type matches.

- [https://appfire.atlassian.net/wiki/spaces/CSFJIRA/pages/1873347626](https://appfire.atlassian.net/wiki/spaces/CSFJIRA/pages/1873347626)

Example error:

![image.png](media://266cf8e9-5221-44ce-a136-affd74e5621d)

## \uD83C\uDF31 Solution

The issue appears to be caused by the browser used. While the exact cause of the browser is still unknown, using another browser fixed this.

## \uD83D\uDCCE Related articles

#### **Product Documentation**

- [https://appfire.atlassian.net/wiki/spaces/CSFJIRA/pages/1873347626](https://appfire.atlassian.net/wiki/spaces/CSFJIRA/pages/1873347626)