---
title: "Missing Service Project sidebar bar after succesfully deploying a snapshot"
canonical: "https://support.appfire.com/space/SUPPORT/1545109561/Missing%20Service%20Project%20sidebar%20bar%20after%20succesfully%20deploying%20a%20snapshot"
format: markdown
---
After deploying a snapshot, the project sidebar will only show the following options:

1. **Issues Objects**
2. **Customer channels**
3. **Project Shortcuts**

The below list is the default list that the sidebar should show:

1. **Queues**
2. **Customers**
3. **Reports**
4. **Objects**
5. **Raise a request**
6. **Knowledge base**
7. **Customer Channels**
8. **Project Shortcuts**

## \uD83D\uDCD8 Instructions

This issue is caused because the user is not part of the roles "**Service Desk Customers**" or "**Service Desk Team**" in the new project

- A step-by-step guide to fixing it:

![image]()

1. Log in as a project administrator and open your project.
2. Select **Project settings** () > **Users and roles**.
3. You'll see all users and groups associated with each project role.
4. To add users or groups to a project role, select **Add users to a role** in the top right corner. Enter the users or groups and select the project role "**Service Desk Customers**" or "**Service Desk Team**".
5. Refresh your browser.

## \uD83D\uDCCB Related articles


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