---
title: "Tracking Usage of the Copy Page Tree App (Confluence Data Center)"
canonical: "https://support.appfire.com/space/SUPPORT/2132378163/Tracking%20Usage%20of%20the%20Copy%20Page%20Tree%20App%20(Confluence%20Data%20Center)"
format: markdown
---
> ℹ️ **THIS IS AN INTERNAL ARTICLE - DO NOT SHARE WITH THE CUSTOMER**

**Purpose:** To provide structured guidance for addressing customer questions regarding usage tracking for the Copy Page Tree app in the Confluence Data Center environment.

## Overview

- The Copy Page Tree app does not currently support tracking usage by user or space.
- Instance-level usage can be estimated using application logs (see workaround below).
- An internal development request, **[DEV-543](https://appfire.atlassian.net/browse/DEV-543)****, **exists to address this gap, but there is no ETA at this time.

This article helps support engineers guide customers and document the current workaround process.

## Workaround – Instance-Level Usage Tracking via Logs

Although the Copy Page Tree app does not persist usage data, customers using Confluence Data Center can estimate usage by analyzing logs from each node in their cluster.

### Steps for Support Engineers to Guide Customers:

1. Enable `INFO`-level logging for the following Java package:  
   
`com.imaginarymachines.confluence.plugins.tree.rest`
2. Ask the customer to monitor logs on each node of the cluster.
3. Have them search for the following log entries:
  - `Copy Page Tree: copying page tree for root page (ID)`
  - `Delete Page Tree: deleting page tree for root page (ID)`
4. Instruct them to aggregate usage data across all nodes to estimate total usage.

### Security Note

> ℹ️ - The app does not log usernames, user keys, or any personally identifiable information (PII).
> ℹ️ - The only configuration stored by the app is the "Allowed Groups" setting.

## Customer Communication Template

> ℹ️ **Suggested Response**
> ℹ️ 
> ℹ️ Hi [Customer Name],
> ℹ️ 
> ℹ️ Thank you for reaching out to Appfire Support.
> ℹ️ 
> ℹ️ Currently, the app does not support tracking usage by individual users or spaces.
> ℹ️ 
> ℹ️ However, we have an existing development ticket open in our internal backlog and our development team is working on it. We currently do not have an ETA for the release.
> ℹ️ 
> ℹ️ I would like to let you know that as per our support process, once the development request is created, it will be linked to the support ticket, and the support ticket will be closed. We will update our customers once there is an update on the development request.The development request remains active. For updates, comment on this support ticket or open a new one.
> ℹ️ 
> ℹ️ You will receive a few automated follow-ups, and the ticket will be closed based on the set timeline. Please submit a new ticket if you have further questions about our products. We are happy to guide you!
> ℹ️ 
> ℹ️ **Workaround:**
> ℹ️ 
> ℹ️ The following workaround enables tracking app usage for each Confluence instance, not individual users.
> ℹ️ 
> ℹ️ In a DC cluster, each node has a Confluence log. You must search all logs to determine total usage for the cluster (sum of usages for each instance).
> ℹ️ 
> ℹ️ To achieve this, follow these steps:
> ℹ️ 
> ℹ️ > Macro (legacy-content)
> ℹ️ 
> ℹ️ This workaround allows measuring app usage. We do not persist app-specific data except for one admin configuration setting (the “Allowed Groups” setting in the Copy Page Tree admin tool) and do not log usernames or keys for security, avoiding PII or login information in the logs.
> ℹ️ 
> ℹ️ Hope this helps!
> ℹ️ 
> ℹ️ Thanks,  
> ℹ️ [Assignee Name]


> ℹ️ - Modify the customer response template as required for your case.
> ℹ️ - Ensure the development ticket [DEV-543](https://appfire.atlassian.net/browse/DEV-543) is linked to the support case before closure.