---
title: "BigPicture Impact on Jira Activity Stream"
canonical: "https://support.appfire.com/space/SUPPORT/3717496833/BigPicture%20Impact%20on%20Jira%20Activity%20Stream"
format: markdown
---
# BigPicture Impact on Jira Activity Stream

## Summary

This article addresses an issue where the BigPicture app negatively impacts the Jira Activity Stream, causing errors or preventing it from loading correctly. This behavior was observed in BigPicture version 8.7.11 on Jira Data Center. The resolution involves upgrading the app to a version containing the fix.

## Use Case 1: Activity Stream Errors in BigPicture 8.7.11

### Problem/Context

Users reported that the Jira Activity Stream was failing or "killed" when BigPicture was active. Logs indicated that BigPicture was the source of the issue. This was specifically reported on BigPicture version 8.7.11.

### Cause

A known defect in BigPicture version 8.7.11 caused interference with the Jira Activity Stream functionality.

### Solution/Workaround

**Primary Solution: Upgrade BigPicture**  
The issue is resolved in BigPicture version **8.70.11.1** and later. It is recommended to upgrade to the latest available version to ensure all fixes are applied.

**Temporary Workaround**  
If an immediate upgrade is not possible, the following steps may temporarily restore the Activity Stream:

1. **Disable** the BigPicture app.
2. **Reboot** the Jira instance.
3. **Re-enable** the BigPicture app.

*Note: Rollbacks are not supported, so a full backup should be created before performing any app upgrades.*

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**Related Information:**

- **App:** BigPicture - Portfolio & Resource Management for Jira
- **Affected Version:** 8.7.11
- **Fixed Version:** 8.70.11.1
- **Platform:** Jira Data Center