---
title: "KB : How to get DB location in whiteboards."
canonical: "https://support.appfire.com/space/SUPPORT/607323493/KB%20%3A%20How%20to%20get%20DB%20location%20in%20whiteboards."
format: markdown
---
> 📝 This page describes the way how to obtain the location of Database where customer is holding their data.

### Use Case

> ✅ 1. Check contents of the DB
> ✅ 2. Change it’s residency (from global to specific to EU or US or APAC)
> ✅ 3. Change any detail in it (like visibility or who has access).

## Runbook:

Access your [Whiteboards.io](http://Whiteboards.io) instance and hit the Developer Tools (F12)

Go to Elements into `<head>` and look for `dac-firebase-database-url` tag in meta name  


![image](media://6a5260f3-ae31-4f41-9d27-1faa9ba344c1)

In this example, it’s located in shard `https://eu-52-whiteboards-production.europe-west1.firebasedatabase.app`

What we can read here:

EU Zone.   
Shard 52.

If you want to customer give you this data ask them to run this code in console:  


```
alert(document.querySelector('meta[name="dac-firebase-database-url"]').content)
```

should produce such info:  


![image](media://8434a4ae-c597-4edb-a5c8-7647cad3d8c5)

> ✅ On Jira Cloud and Confluence Cloud installations it’s always the same and it’s  `https://whiteboards-production.firebaseio.com`

![image](media://30cff59c-51da-4b92-a098-38d97df74e3c)