---
title: "Sample instructions on how to take debug info from the browser"
canonical: "https://support.appfire.com/space/SUPPORT/80117988/Sample%20instructions%20on%20how%20to%20take%20debug%20info%20from%20the%20browser"
format: markdown
---
## Taking logs from the browser's DEV console

1. Open a blank tab and go to the page on which the problem is reproduced.
2. Open the console
  1. for **Chrome** users you can use one of the following approaches:
    - Press **Ctrl + Shift + J (Command + Option + J **on Mac**)**
    - Right-click with the mouse + **Inspect Element** and select the **Console **tab
  2. for **Firefox **users you can use one of the following approaches:
    - Press **Ctrl+Shift+ K (Command+Option+ K **on Mac**)**
    - Right-click with the mouse +** Inspect Element** and select the **Console** tab.
3. The dev panel/window should be visible. Click with the right button of the mouse and save the log.

![image](media://5c16c147-565d-4a61-a03a-4c0d8f140664)


## Taking logs from the browser's Network tab

1. Open a blank tab and go to the page on which the problem is reproduced
2. Open the Network tab:
  1. for Firefox users press  Ctrl + Shift + E ( Command + Option + E on Mac).
  2. for Chrome users press<span style="color: #212121"> </span>Control<span style="color: #212121">+</span>Shift<span style="color: #212121">+</span>I<span style="color: #212121"> (Command+Option+I on Mac) and go to the </span>**<span style="color: #212121">Network</span>**<span style="color: #212121"> tab.</span>
3. <span style="color: #212121"> Refresh the page </span>
4. <span style="color: #212121">Type in the search field "power" or use the XHR filter to show fewer requests, then find the problematic rest and click it</span>

![image](media://32a67170-c41a-494b-bf2c-0812db313bc1)

<span style="color: #212121">   5. Go to the </span>**<span style="color: #212121">Response</span>**<span style="color: #212121"> tab, select everything and copy it (CTR+C, or command +C)</span>