---
title: "Unable to install the Groovy Tasks for Bamboo app"
canonical: "https://support.appfire.com/space/SUPPORT/89137148/Unable%20to%20install%20the%20Groovy%20Tasks%20for%20Bamboo%20app"
format: markdown
---
## Problem statement

The installation of the*** Groovy Tasks for Bamboo ***app is not happening as expected.

## Error message 

```
Problem accessing the file Groovy Tasks for Bamboo.
```

## Log entries 

![image](media://d3f5f22d-2f55-4c6d-bcd4-671e5fe2dbcd)

## Environment

| **Component** | Bamboo |
| --- | --- |
| **Version** | N/A |
| **Application** | Groovy Tasks for Bamboo |
| **App Version** | <span style="color: #091e42">3.0.0</span> |
| **Database Type** | N/A |

## Cause

This error occurs when the configured **BASE URL** is different from the URL which is being used to access the application, i.e. if we configured **BASE URL** as [http://192.168.1.1:808](http://192.168.1.1:8080)5 and we access the Instance using [http://localhost:8085](http://localhost:8085,).

## Solution

The **BASE URL** should match with the URL for application access in order for the apps to be installed.


> ℹ️ For Windows:
> ℹ️ 
> ℹ️ - Go to ***<span style="color: #172b4d">Start Menu > </span>****<span style="color: #172b4d">type</span>****<span style="color: #172b4d"> Bamboo ></span>***<span style="color: #172b4d"> right-click and go to file location. </span>
> ℹ️ - <span style="color: #172b4d">Right-click </span>**<span style="color: #172b4d">Start Bamboo Service </span>**<span style="color: #172b4d">and run as administrator.</span>