--- title: "How to discover add-ons causing conflicts with a Bob Swift add-on" canonical: "https://support.appfire.com/space/SUPPORT/89139100/How%20to%20discover%20add-ons%20causing%20conflicts%20with%20a%20Bob%20Swift%20add-on" format: markdown --- # Description In a few rare cases, there may be conflicts between add-ons that can cause UI issue or other problems. When directed by Bob Swift support, follow these steps to help identify the conflicting add-ons on your system so that the specific problem can be identified. # Steps > Macro (table-plus) > > | **Step** | **Description** | > | --- | --- | > | Do this on a **test environment** or at a time that will not impact your users | | > | Go to Manage add-ons (UPM) | | > | Click on **Enter safe mode** | This will disable 3rd party add-ons. | > | Expand and enable the **Bob Swift** add-on that you are reporting the problem on | | > | Run your test scenario to see if the problem is still showing | It is expected that the problem will no longer be showing. If it is still a problem, report that to Bob Swift support.
Go to the last step to re-enable your environment. | > | Cycle through each 3rd party add-on and **enable** it and re-run the test scenario | The objective is to find the add-on that is causing the corruption or other problem. | > | Report the add-on that was discovered on the original Bob Swift support issue | We will respond from there. | > | Once complete, click **Exit safe mode** | |