---
title: "Using JSU while behind firewall"
canonical: "https://support.appfire.com/space/SUPPORT/923271884/Using%20JSU%20while%20behind%20firewall"
format: markdown
---
## \uD83E\uDD14 Problem Description 

Certain JSU functionalities may not work if used behind a firewall or a corporate network with high-security standards.

## \uD83C\uDF31 Solution

Your network admin must allow or whitelist the following addresses :

```
prod.jsucloud.io
*.hotjar.com *.hotjar.io wss://*.hotjar.com";          # hotjar
fpjscdn.net fpnpmcdn.net *.fptls.com *.fptls2.com *.fptls3.com *.fpjs.io";      # fingerprint
*.launchdarkly.com";                                   # launchdarkly
cdnjs.cloudflare.com
connect-cdn.atl-paas.net
https://*.logrocket.io
https://*.lr-ingest.io
https://*.ingest-lr.com
https://*.ingest-lr.com
https://*.logrocket.com
https://*.lr-in.com
https://*.lr-in-prod.com
https://*.lr-ingest.com
https://cdn.ingest-lr.com/logger-1.min.js https://cdn.ingest-lr.com/LogRocket.min.js";  # logrocket
*.pendo.io";                                           # pendo
api.atlassian.com";                                    # atlassian
```

> ℹ️ Please take note that these are dynamic IPs and are subject to change in the future

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