---
title: "Comala Document Management Data Center | User not receiving notifications"
canonical: "https://support.appfire.com/space/SUPPORT/946765826/Comala%20Document%20Management%20Data%20Center%20%7C%20User%20not%20receiving%20notifications"
format: markdown
---
# Problem

Customer complains a member of the identical specific group isn't receiving notifications from the plugins, unlike the others. 

# Solution

1. Comala Document Management settings:  
Revisit the workflow  
check how the email notification being configured, is it via :
  1. Global notifications - [https://appfire.atlassian.net/wiki/x/xgq3Jg](https://appfire.atlassian.net/wiki/x/xgq3Jg)
  2. Space Tools notifications - [https://appfire.atlassian.net/wiki/x/WAfAJg](https://appfire.atlassian.net/wiki/x/WAfAJg)
  3. Send email macro - [https://appfire.atlassian.net/wiki/spaces/CDML/pages/649924039](https://appfire.atlassian.net/wiki/spaces/CDML/pages/649924039)

> ℹ️ - Please be aware that if a user assigns themselves as a reviewer to an approval, the email notification will not be sent.

  2. Confluence Settings: 

1. Check if the Notify on my actions checkbox is being selected for the specific user   
{Profile > Settings > Email Notify on my actions

# Instructions: 

1. As all the customer colleagues belong to the same group, CDM settings can be eliminated.
2. Therefore, please proceed to Confluence and then select Settings.
3. Click on user Profile > Settings
4. Select Email > tick on <span style="color: #97a0af">***Notify on my actions***</span>