---
title: "View and manage errors log"
canonical: "https://support.appfire.com/space/TSH/1800177142/View%20and%20manage%20errors%20log"
format: markdown
---
Clicking on error count on the profiles list view leads to synchronization errors view, which presents a list of all the errors for the given profile.

![image](media://3314cbe7-b543-40ec-b20d-33e28cbbad7f)

*Errors view *contains a browseable list of all the Jira issue or TFS / Azure DevOps (formerly VSTS) work item pairs for which last synchronization failed. An existing entry for a given Jira issue or TFS / Azure DevOps (formerly VSTS) work item indicates, that as a result of a recent synchronization failure, there are some modifications, that has not been propagated, i.e. Jira issue and TFS / Azure DevOps (formerly VSTS) work item pair is in inconsistent state and therefore it potentially needs your attention.


![image](media://a93703ff-2d54-44d9-b8db-e1cf1837158b)


Each entry on the list consists of the following information

#####  

#### **Jira issue key, TFS / Azure DevOps (formerly VSTS) work item id**

Jira issue and TFS / Azure DevOps (formerly VSTS) work item identifiers for which a synchronization failed. One of the identifiers may be empty, if an error occured when trying to synchronized an issue/work item that has not been paired yet (for example when creating a new issue/work item).

#### **Last error time**

The time of the last synchronization failure.

#### **Error summary**

A short error description. You can click the summary to see more details.

![image](media://1fa01d2f-c0da-4c1a-ba5e-c41e4386a308)


#### **Operations**

For every error entry there are two available operations

#### **Acknowledge (forget)**

You can click on *Acknowledge* link in order to ignore the error and remove it from the list. Note however, that it will reappear after the next failed synchronization attempt.

#### **Force resynchronization**

Clicking on *Force resynchronization* forces **TFS4JIRA Synchronizer** to retry synchronization at the next profile run.