# Time to SLA for Jira DC

Canonical: https://support.appfire.com/space/TTS/

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## Topics

- [Get started with Time to SLA for Data Center](https://support.appfire.com/space/TTS/43778134.md)
- [Start condition](https://support.appfire.com/space/TTS/43778366.md)
- [Time to SLA for Jira DC Help Center](https://support.appfire.com/space/TTS/43843613.md)
- [FAQ: Calendars](https://support.appfire.com/space/TTS/43843821.md)
- [Installation](https://support.appfire.com/space/TTS/43876443.md)
- [Define SLAs](https://support.appfire.com/space/TTS/43876635.md)
- [SLA conditions](https://support.appfire.com/space/TTS/43876700.md)
- [Reset condition](https://support.appfire.com/space/TTS/43876869.md)
- [Pause conditions](https://support.appfire.com/space/TTS/43876910.md)
- [Create a Duration Custom Field](https://support.appfire.com/space/TTS/43877032.md)
- [About Time to SLA for Jira DC](https://support.appfire.com/space/TTS/44007445.md)
- [Create calendars](https://support.appfire.com/space/TTS/44040352.md)
- [End condition](https://support.appfire.com/space/TTS/44040590.md)
- [SLA goals](https://support.appfire.com/space/TTS/44040606.md)
- [Set the SLA Goal as a Duration](https://support.appfire.com/space/TTS/44040616.md)
- [Set the SLA goal as a Dynamic duration](https://support.appfire.com/space/TTS/44040660.md)
- [SLA panel](https://support.appfire.com/space/TTS/46432328.md)
- [Issue actions](https://support.appfire.com/space/TTS/46432380.md)
- [SLA Indicator custom field](https://support.appfire.com/space/TTS/46432458.md)
- [Overdue custom field](https://support.appfire.com/space/TTS/46432499.md)
- [Periodic Met vs. Exceeded Issue gadget](https://support.appfire.com/space/TTS/46432668.md)
- [Recalculation](https://support.appfire.com/space/TTS/46432793.md)
- [Reports](https://support.appfire.com/space/TTS/46432827.md)
- [Summary report](https://support.appfire.com/space/TTS/46432837.md)
- [Clear cache](https://support.appfire.com/space/TTS/46432844.md)
- [Time to SLA feature differences between Jira Data Center and Cloud](https://support.appfire.com/space/TTS/46432949.md)
- [Create notifications](https://support.appfire.com/space/TTS/46465066.md)
- [Time to SLA custom field](https://support.appfire.com/space/TTS/46465168.md)
- [Mute SLA notifications](https://support.appfire.com/space/TTS/46465188.md)
- [Asynchronous update](https://support.appfire.com/space/TTS/46465325.md)
- [Gadgets](https://support.appfire.com/space/TTS/46465388.md)
- [SLA Status Pie Chart gadget](https://support.appfire.com/space/TTS/46465447.md)
- [Settings](https://support.appfire.com/space/TTS/46465498.md)
- [Set up escalation service](https://support.appfire.com/space/TTS/46465514.md)
- [Import/Export](https://support.appfire.com/space/TTS/46465549.md)
- [FAQ: Time to SLA for Jira](https://support.appfire.com/space/TTS/46465579.md)
- [Uninstall](https://support.appfire.com/space/TTS/46465638.md)
- [Track SLAs](https://support.appfire.com/space/TTS/46661755.md)
- [SLA History tab](https://support.appfire.com/space/TTS/46661816.md)
- [Add SLA panel to the customer portal](https://support.appfire.com/space/TTS/46662023.md)
- [Periodic Met vs. Exceeded SLA gadget](https://support.appfire.com/space/TTS/46662114.md)
- [SLA Success/Fail Counts Chart gadget](https://support.appfire.com/space/TTS/46662126.md)
- [SLA Success/Fail Rates Chart gadget](https://support.appfire.com/space/TTS/46662167.md)
- [SLA Durations Chart gadget](https://support.appfire.com/space/TTS/46662242.md)
- [How to schedule tasks](https://support.appfire.com/space/TTS/46662327.md)
- [REST APIs](https://support.appfire.com/space/TTS/46662426.md)
- [DC to Cloud migration guide](https://support.appfire.com/space/TTS/46662472.md)
- [Calculation methods](https://support.appfire.com/space/TTS/46727170.md)
- [Notification parameters](https://support.appfire.com/space/TTS/46727214.md)
- [FAQ: SLAs](https://support.appfire.com/space/TTS/46727221.md)
- [Custom fields](https://support.appfire.com/space/TTS/46727443.md)
- [SLA Date custom field](https://support.appfire.com/space/TTS/46727648.md)
- [SLA Working Duration Analysis Chart gadget](https://support.appfire.com/space/TTS/46727825.md)
- [FAQ: Recalculation](https://support.appfire.com/space/TTS/46727881.md)
- [Change general settings](https://support.appfire.com/space/TTS/46727941.md)
- [Advanced configuration](https://support.appfire.com/space/TTS/46728092.md)
- [Guide to SLAs](https://support.appfire.com/space/TTS/46728194.md)
- [(07.2021-03.2024) Release history](https://support.appfire.com/space/TTS/46728221.md)
- [How to Use Time to SLA Custom Field in Groovy Script](https://support.appfire.com/space/TTS/48169373.md)
- [Add SLA custom field](https://support.appfire.com/space/TTS/48267434.md)
- [Define the SLAs of a custom field](https://support.appfire.com/space/TTS/48300262.md)
- [Export SLA metrics with Better Excel Exporter](https://support.appfire.com/space/TTS/48300934.md)
- [Change SLA notifier settings](https://support.appfire.com/space/TTS/48333997.md)
- [Define the SLA calculation scope](https://support.appfire.com/space/TTS/48334013.md)
- [Use cases](https://support.appfire.com/space/TTS/48398346.md)
- [I need work item-specific SLA actions!](https://support.appfire.com/space/TTS/48398390.md)
- [I want SLAs to be reset when reassigned](https://support.appfire.com/space/TTS/48398469.md)
- [I want to track resolution time from item creation to resolution](https://support.appfire.com/space/TTS/48398531.md)
- [SLA Overview tab](https://support.appfire.com/space/TTS/48431105.md)
- [Integrity checker](https://support.appfire.com/space/TTS/49414173.md)
- [Manage permissions](https://support.appfire.com/space/TTS/49479681.md)
- [Common problems and solutions](https://support.appfire.com/space/TTS/49741825.md)
- [SLA will not disappear when value field in JQL filter within its definition is updated.](https://support.appfire.com/space/TTS/49741834.md)
- [The SLA is missing for issues created with email](https://support.appfire.com/space/TTS/49741846.md)
- [SLA calculation issues during workflow transitions](https://support.appfire.com/space/TTS/49741858.md)
- [Time to SLA custom field doesn&#x27;t display any value](https://support.appfire.com/space/TTS/49741868.md)
- [I cannot use the Time to SLA field to search or order](https://support.appfire.com/space/TTS/49741883.md)
- [I cannot see all SLAs within an issue](https://support.appfire.com/space/TTS/49741898.md)
- [SLA values in the database tables are incorrect](https://support.appfire.com/space/TTS/49741946.md)
- [SLA permissions do not work with project roles](https://support.appfire.com/space/TTS/49741959.md)
- [I cannot enable the TTS Plugin](https://support.appfire.com/space/TTS/49741983.md)
- [65K issue limit in JQL functions](https://support.appfire.com/space/TTS/49742019.md)
- [Data within Time to SLA gadgets is missing or inconsistent](https://support.appfire.com/space/TTS/49742038.md)
- [Automation for Jira rules are disabled when Time to SLA is enabled](https://support.appfire.com/space/TTS/49742050.md)
- [Jira logs show error messages about Automation for Jira plugin after upgrading TTS to 9.8.0+](https://support.appfire.com/space/TTS/49742060.md)
- [Advanced guides](https://support.appfire.com/space/TTS/49742072.md)
- [How to create a diagnostics report for an issue](https://support.appfire.com/space/TTS/49742085.md)
- [How to enable detailed logging](https://support.appfire.com/space/TTS/49742102.md)
- [How to migrate legacy SLAs to next-gen SLAs manually](https://support.appfire.com/space/TTS/49742145.md)
- [How to save Chrome console logs to a file](https://support.appfire.com/space/TTS/49742189.md)
- [How to trigger Automation for Jira based on SLA breaches](https://support.appfire.com/space/TTS/49742237.md)
- [How to use SLA data stored in database](https://support.appfire.com/space/TTS/49742257.md)
- [Groovy scripts for TTS fields](https://support.appfire.com/space/TTS/49742308.md)
- [Configuration Manager for Jira](https://support.appfire.com/space/TTS/49742510.md)
- [I want to migrate SLA data from one instance (DC) to another (DC)](https://support.appfire.com/space/TTS/49774854.md)
- [SLA search 3.0](https://support.appfire.com/space/TTS/49775011.md)
- [SLA search 2.0](https://support.appfire.com/space/TTS/49775289.md)
- [Order issues by SLA](https://support.appfire.com/space/TTS/49775561.md)
- [I want my SLA to show how many SLAs are concluded until the item is resolved](https://support.appfire.com/space/TTS/53346483.md)
- [eazyBI](https://support.appfire.com/space/TTS/54362239.md)
- [I want to create a shared SLA goal](https://support.appfire.com/space/TTS/54493269.md)
- [Join SLA search functions](https://support.appfire.com/space/TTS/54755610.md)
- [App integrations](https://support.appfire.com/space/TTS/55017778.md)
- [How to save a HAR file](https://support.appfire.com/space/TTS/116752445.md)
- [Background reports](https://support.appfire.com/space/TTS/529011317.md)
- [Periodic reports](https://support.appfire.com/space/TTS/529207855.md)
- [Theme Extension for Jira Service Managemnt](https://support.appfire.com/space/TTS/591987635.md)
- [Release notes 10.14.7](https://support.appfire.com/space/TTS/861800582.md)
- [Archived](https://support.appfire.com/space/TTS/861831169.md)
- [Release notes 10.14.8](https://support.appfire.com/space/TTS/937656330.md)
- [Private eazyBI](https://support.appfire.com/space/TTS/941686839.md)
- [Release notes 10.14.9](https://support.appfire.com/space/TTS/1084883019.md)
- [Release notes 10.15.0](https://support.appfire.com/space/TTS/1176078766.md)
- [Release notes 10.15.1](https://support.appfire.com/space/TTS/1248362566.md)
- [Release notes 10.15.2](https://support.appfire.com/space/TTS/1301578680.md)
- [Release notes 11.0.1-jira-10](https://support.appfire.com/space/TTS/1370555569.md)
- [Release notes 10.15.3](https://support.appfire.com/space/TTS/1557955619.md)
- [Release notes 10.15.4](https://support.appfire.com/space/TTS/1589805434.md)
- [Help and support](https://support.appfire.com/space/TTS/1705082992.md)
- [SLA configuration](https://support.appfire.com/space/TTS/1705803882.md)
- [Status report](https://support.appfire.com/space/TTS/1733034120.md)
- [Durations report](https://support.appfire.com/space/TTS/1733132427.md)
- [Detail report](https://support.appfire.com/space/TTS/1733361766.md)
- [Release notes 10.15.5 and 11.0.2-jira-10](https://support.appfire.com/space/TTS/1748271149.md)
- [Release notes 10.15.6](https://support.appfire.com/space/TTS/1782448157.md)
- [Release notes 11.0.3-jira-10](https://support.appfire.com/space/TTS/1889894666.md)
- [Release notes 11.1.0](https://support.appfire.com/space/TTS/1981612777.md)
- [Release notes 11.3.0](https://support.appfire.com/space/TTS/2150629428.md)
- [Power BI Connector for Jira](https://support.appfire.com/space/TTS/2173076350.md)
- [SLA Overview custom field](https://support.appfire.com/space/TTS/2261975086.md)
- [Release notes](https://support.appfire.com/space/TTS/2623668301.md)
- [Release notes 11.5.0](https://support.appfire.com/space/TTS/2642280453.md)
- [Detailed feature comparison](https://support.appfire.com/space/TTS/2811658241.md)
- [TTS &#x2013; Release Re-index Queue of the Issue post function](https://support.appfire.com/space/TTS/2922513275.md)
- [TTS &#x2013; Reset SLA post function](https://support.appfire.com/space/TTS/2923332439.md)
- [Post functions](https://support.appfire.com/space/TTS/2927951876.md)
- [Release notes 11.6.1](https://support.appfire.com/space/TTS/3013935565.md)
- [Release notes 11.6.2](https://support.appfire.com/space/TTS/3116073193.md)
- [Release notes 11.7.0](https://support.appfire.com/space/TTS/3180134401.md)
- [Release notes 11.7.1](https://support.appfire.com/space/TTS/3314811563.md)
- [Release notes 11.7.3](https://support.appfire.com/space/TTS/3419340802.md)
- [Release notes 11.7.5](https://support.appfire.com/space/TTS/3493560646.md)
- [Release notes 11.7.6](https://support.appfire.com/space/TTS/3545333795.md)
- [Release notes 11.7.7](https://support.appfire.com/space/TTS/3592585256.md)

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Generated: 2026-09-09T16:59:36.843Z