---
title: "Detail report"
canonical: "https://support.appfire.com/space/TTS/1733361766/Detail%20report"
format: markdown
---
> Macro (aura-html)

The SLA Detail Report provides a comprehensive view of all your issues and SLA information on a single page.

With the Detail Report, you can display key details, including:

- **Issue details:** Issue, Type, Summary, Priority, Reporter, Assignee, Status
- **SLA details:** Name, Indicator, Status, Start Time, Deadline, End Time
- **Time tracking:** Working Duration, Remaining Duration, Paused Duration

## How to create a Detail report

1. Navigate to **SLA Reports**.
2. From the *Report Type* dropdown, select **SLA Details Report**.
3. Filter your issues:
  - Use **Project**, **JQL**, or **Issue Filters** to refine the issues included in your report. When you select one, a new dropdown appears.
  - If you select **Issue Filters**, you can also apply Jira’s built-in parameters or a previously saved issue filter.
  - Leave the filter type blank to include all issues.

> ℹ️ When filtering your report, you **cannot** use `slaFunctions` in JQL. Instead, use the **+** **More** button to refine your SLA selection.

4. Select the SLAs:
  - Choose the SLAs you want to include in the report. The list displays all SLAs, both enabled and disabled.
  - Leave the field blank to include all SLAs.
5. Use the **+ More** button to tailor the report to your needs.

> 📝 For example, you can choose to display only the SLAs that are in the critical zone, or to show only the SLAs with an end date within a specific date range. You can add as many parameters as you’d like.
> 📝 
> 📝 ![2025-01-25_19-33-46 (1)-20250125-163420.gif](media://072391b5-8057-4e8b-8dcc-bfe33989dc0c)

6. Choose a time format for the report.
7. Use the **SLA Columns** and **Issue Columns** dropdowns to add or remove columns from your report.
8. Click **Generate** to create your report.
  - Alternatively, use the dropdown menu to **[Schedule periodic reports](https://appfire.atlassian.net/wiki/spaces/TTS/pages/529207855)** or **[Create background reports](https://appfire.atlassian.net/wiki/spaces/TTS/pages/529011317)**.

> ✅ You can click **Save filter as** to save the configuration, which lets you reuse it in other reports. Once saved, the report filter will appear on the side panel. The saved filters can be managed on the **[Manage Filters](https://appfire.atlassian.net/wiki/spaces/TTS/pages/46432827/Reports#6.-Manage-Filters)** page.

## Understanding report results

The report provides detailed information in columns to help you analyze your SLAs. The content displayed depends on your customization created with **+ More**, **Format**, **SLA** **Columns**, and **Issue** **Columns**.

![image-20250125-175826.png](media://1b59837b-f47d-4b4d-b64e-eab96b3f8c17)

- **Working Duration**: Time spent so far.
- **Remaining Duration**: Time left.
- **Paused Duration**: Time paused.
- **Breach Duration**: Time overdue (if applicable).

> 📝 **Key terms to note:**
> 📝 
> 📝 - Deadline = Target Date
> 📝 - Working Duration = Elapsed Duration
> 📝 - Breached = Overdue

![image-20250125-180031.png](media://7057c5ad-3b71-43ae-a797-a51dc7454656)

## Export the report

Using the button on the right-hand side, you can download your report as an XLSX file. Once you click the button, the download will start automatically.