---
title: "TTS – Reset SLA post function"
canonical: "https://support.appfire.com/space/TTS/2923332439/TTS%20%E2%80%93%20Reset%20SLA%20post%20function"
format: markdown
---
> Macro (aura-html)

Time to SLA provides a workflow post function called **TTS – Reset SLA**, which allows you to reset SLA timers when a specific workflow transition is executed.

You can use this post function to restart or invalidate SLAs automatically when a work item moves between statuses.

## Step 1: Add the TTS – Reset SLA post function

1. Open the workflow where you want to add the post function.
2. Select the **transition** where the SLA should be reset (for example, when moving from *To Do* to *In Progress*).
3. Open the *Post Functions *tab.
4. Click **Add post function**. The list of available post functions opens.
5. Select **TTS – Reset SLA**.
6. Click **Add**.

## Step 2: Configure the post function

After selecting TTS – Reset SLA, configure the following options:

![Post function configuration screen showing reset type, SLA behavior, and SLA selection options.](media://6b070e3f-7924-40d1-adc0-b2ec7a78798f)

![Add post function dialog showing a list of available post functions.](media://80d1d57b-5446-427c-bbe8-d676fb3e0a3f)

### Reset type

- **Restart current SLA – **Restarts the SLA timer from the beginning.
- **Invalidate current SLA – **Stops the current SLA cycle and marks it as inactive until the next start condition is met.

### Behavior on finished SLAs

(Only applicable if the SLA has already finished.)

- **Do nothing – **Keeps the completed SLA unchanged.
- **Reset SLA durations and restart SLA – **Clears the previous duration and starts a new SLA cycle.
- **Reset SLA durations and invalidate previous cycles – **Clears the previous duration and marks previous cycles as invalid.

> ℹ️ These options are only valid for Next-gen SLAs. For legacy SLAs, a manual reset restarts finished SLAs.

### Select SLA(s)

- **All SLAs – **Applies the reset to all SLAs configured for the work item.
- **Selected SLAs – **Allows you to choose specific SLAs to reset.

After configuring the options, click **Add**. The function appears in the *Post Functions* tab, as shown below:

![Post Functions tab showing TTS Reset SLA positioned after Re-index an issue in the workflow transition.](media://47e9a39d-e600-46c7-82e3-13ffceaeb144)

> 📝 Make sure that TTS – Reset SLA is placed after the **Re-index an issue to keep indexes in sync with the database** post function.
> 📝 
> 📝 This ensures that SLA data is processed correctly after the work item has been re-indexed. You can adjust the order of post functions from the transition’s *Post Functions* tab.