---
title: "Set the SLA Goal as a Negotiation Date"
canonical: "https://support.appfire.com/space/TTS/35848258/Set%20the%20SLA%20Goal%20as%20a%20Negotiation%20Date"
format: markdown
---
> Macro (button-handy)

> Macro (button-handy)



> ℹ️ This page is about Time to SLA for **Jira Cloud**. Using **Jira On-Prem**? Click the **On-Prem** button above.

The Negotiation Date is the date that the SLA timer counts down to. 

- **How does it work?** An SLA ends on the issue's exact resolved date, and the SLA Goal is the issue's due date that a user sets in SLA Configurations. When the issue is resolved, TTS checks whether the due date has passed or not in order to determine if the SLA has been breached or violated.** **If you select the Negotiation Date as the SLA Goal, TTS will compare the SLA's actual end date and the date given in the field chosen as the Negotiation Date.

> ⚠️ When you set the SLA Goal as a negotiation date, the SLA will continue to count even when it’s paused. This means that even if the SLA pause condition is met, the Target Date won’t change.

## To set the SLA Goal as a negotiation date, you should:

1. Go to **SLA Configurations** > **Add New SLA Definition**.
2. Find **Goals**, and select **Negotiation Date**.
3. Click the drop-down menu to see all of the possible date fields and select one.
4. If the field/custom field is a date, enter a time. For example:
5. Your Negotiation Date has been set!

> ⚠️ If the selected field is a date picker instead of a date-time picker, then an extra “offset” selection will appear. This is because a time information (hour and minute) needs to be part of the deadline.

## 🖇️** Related Articles**

> ℹ️ **[Set the SLA Goal as a Duration](https://appfire.atlassian.net/wiki/spaces/TTSC/pages/37027935)**

> ℹ️ **[Set the SLA Goal as a Dynamic Duration](https://appfire.atlassian.net/wiki/spaces/TTSC/pages/35815604)**