---
title: "Import/Export"
canonical: "https://support.appfire.com/space/TTS/36110672/Import%2FExport"
format: markdown
---
> Macro (aura-html)

By using the Import/Export functions, you can utilize SLAs that exist in another service space. This prevents you from losing important data while transitioning from one instance to another.

![Time to SLA Import and Export page with import export controls](media://c4cef02a-8c42-4446-afc2-94f18ddc86f3)

## Import

With the **Import** function, you can:

- Restore from backup
- Import configurations from another instance
- Apply changes from your test environment

To import your SLAs, follow these steps:

1. Go to **Import/Export **on the sidebar and click **Import**.
2. Upload the file you want to import, select its source (Cloud or On-Prem), and specify where it’s coming from.
3. Select how you’d like to merge imported configurations with existing ones.
4. Select and match the components you want to import.
5. On the **Summary** screen, check for mistakes in your selections. After you make sure everything is as it should be, click **Import**.
6. Once the process is done, it will look like this and the imported configurations will appear on your related screens:

> 📝 The way the SLAs are set up in the source space will affect the performance of the import.

## Export

With the **Export** function, you can:

- Take a backup of your SLA configuration and calendars
- Copy your configurations and calendars from this instance to another Jira instance
- Transfer changes from a test environment to your product environment

To export your SLAs, follow these steps:

1. Go to **Import/Export **on the sidebar and click **Export**.
2. Select the SLAs you want to export.
3. Select the calendars you want to export and click the chevron icon to transfer them to the other side.
4. Check your selections in the *Export* section, and click **Export** once you think they are ready.
5. Your export will be downloaded automatically in `.json` format.