---
title: "Detail report"
canonical: "https://support.appfire.com/space/TTS/36143159/Detail%20report"
format: markdown
---
> Macro (aura-html)

The SLA Detail Report provides a comprehensive view of all your work items and SLA information on a single page.

With the Detail Report, you can display key details, including:

- **Work item details:** Work Item, Type, Summary, Priority, Reporter, Assignee, Status
- **SLA details:** Name, Indicator, Status, Start Time, Deadline, End Time
- **Time tracking:** Working Duration, Remaining Duration, Paused Duration

## How to create a Detail report

1. In the Time to SLA top menu, click **Reports**.
2. From the *Generate new report*, click** Detail**.
3. Filter your work items:
  - Use **Project**, **JQL**, or **Issue Filters** to refine the work items included in your report. When you select one, a new dropdown appears.
  - If you select **Issue Filters**, you can also apply Jira’s built-in parameters or a previously saved work item filter.
  - Leave the filter type blank to include all work items.

> ℹ️ When filtering your report, you **cannot** use `slaFunctions` in JQL. Instead, use the **+** **More** button to refine your SLA selection.

4. Select the SLAs:
  - Choose the SLAs you want to include in the report. The list displays all SLAs, both enabled and disabled.
  - Leave the field blank to include all SLAs.
5. Use the **+ More** button to tailor the report to your needs.

> 📝 For example, you can choose to display only the SLAs that are in the critical zone, or to show only the SLAs with an end date within a specific date range. You can add as many parameters as you’d like.
> 📝 
> 📝 ![TTS- More filter selection-20260713-232748.gif](media://e92d5212-c9bc-4550-976e-21bb45688b24)

6. Choose a time format for the report.
7. Use the **SLA Columns** and **Issue Columns** dropdowns to add or remove columns from your report.
8. Click **Generate** to create your report.
  - Alternatively, use the dropdown menu to **[Schedule periodic reports](https://appfire.atlassian.net/wiki/spaces/TTSC/pages/36012105)** or **[Create background reports](https://appfire.atlassian.net/wiki/spaces/TTSC/pages/36241436)**.

> ✅ You can click **Save filter as** to save the configuration, which lets you reuse it in other reports. Once saved, the report filter will appear on the side panel. The saved filters can be managed on the <u>**[Manage report configurations](https://appfire.atlassian.net/wiki/spaces/TTSC/pages/36012079/Reports#Manage-report-configurations)**</u> page.

## Understanding report results

The report provides detailed information in columns to help you analyze your SLAs. The content displayed depends on your customization created with **+ More**, **Format**, **SLA** **Columns**, and **Issue** **Columns**.

![image-20260713-230744.png](media://877e7721-4f1e-426c-adb6-df1336588570)

- **Working Duration**: Time spent so far.
- **Remaining Duration**: Time left.
- **Paused Duration**: Time paused.
- **Breach Duration**: Time overdue (if applicable).

> 📝 **Key terms to note:**
> 📝 
> 📝 - Deadline = Target Date
> 📝 - Working Duration = Elapsed Duration
> 📝 - Breached = Overdue

![image-20260713-232245.png](media://fb5165c2-2a0f-4d55-8187-fb52406414d4)

## Export the report

Using the button on the right-hand side, you can download your report as an XLSX file. Once you click the button, the download will start automatically.