---
title: "Set the SLA Goal as a Duration"
canonical: "https://support.appfire.com/space/TTS/37027935/Set%20the%20SLA%20Goal%20as%20a%20Duration"
format: markdown
---
> Macro (button-handy)

> Macro (button-handy)



> ℹ️ This page is about Time to SLA for **Jira Cloud**. Using **Jira On-Prem**? Click the **On-Prem** button above.

1. Go to **SLA Configurations**, and click **Add New SLA Definition**.
2. Find **Goals**, and select **Duration.**
3. Just type a duration (e.g., 2d 5h 30m) and this will be your SLA’s goal. Keep in mind that when the letter “d” is used in the duration, it is interpreted as a “calendar day,” which could be 8 hours, for example.
4. Pick the calendar you want to set up the SLA goal for.

That’s it! The deadline will be calculated as: **Deadline Date = SLA Start Date + SLA Value + SLA’s Pause Duration**.

> 📝 The SLA will begin counting after the Start Date is met, and you'll have as much time as the duration you have specified here.

## 🖇️**  Related Articles**

> ℹ️ **[Set the SLA Goal as a Negotiation Date](https://appfire.atlassian.net/wiki/spaces/TTSC/pages/35848258)**

> ℹ️ **[Set the SLA Goal as a Dynamic Duration](https://appfire.atlassian.net/wiki/spaces/TTSC/pages/35815604)**