---
title: "I want to pause the time"
canonical: "https://support.appfire.com/space/TTS/37224649/I%20want%20to%20pause%20the%20time"
format: markdown
---
> Macro (aura-html)

> ℹ️ 🤔 **Context:** A Procurement Manager has decided that SLA counters must be paused if purchase requests are assigned to an external supplier. 
> ℹ️ 
> ℹ️ 🌧️ **User problem:** As a Procurement Manager, I want to pause the SLA counters when purchase requests are waiting for an external supplier so that we can avoid “false” SLA breaches.
> ℹ️ 
> ℹ️ ☔ **Solution: **Using Time to SLA’s built-in pause menu!

With Time to SLA, it’s possible to pause SLA counters depending on numerous statuses and field values. Check out the example below to get a glimpse of your numerous options:

## Problem solved!