--- title: "About Time to SLA for Jira DC" canonical: "https://support.appfire.com/space/TTS/44007445/About%20Time%20to%20SLA%20for%20Jira%20DC" format: markdown --- > Macro (aura-html) ## Welcome to Time to SLA Ensure your service level agreements are always met with the #1 SLA app for Jira. Time to SLA empowers teams to define, track, and report on SLAs across Jira Service Management and Jira Software. > Macro (widget) Gain visibility into service performance, automate actions when deadlines are at risk, and deliver exceptional results every time. > Macro (ui-button) ## Why choose Time to SLA? Time to SLA combines simplicity with enterprise-grade flexibility, without the limitations of native Jira SLAs. - **No artificial limits**: Define as many SLAs and SLA goals as you need. - **Cross-project coverage**: Manage SLAs across multiple projects effortlessly. - **[Smart notifications](https://appfire.atlassian.net/wiki/spaces/TTS/pages/46465066)**: Notify assignees or managers before an SLA breach. - **[REST API access](https://appfire.atlassian.net/wiki/spaces/TTS/pages/46662426)**: Retrieve and manage SLA data programmatically. - **[Powerful reporting](https://appfire.atlassian.net/wiki/spaces/TTS/pages/46432827)**: Track performance with visual reports and [dashboard gadgets](https://appfire.atlassian.net/wiki/spaces/TTS/pages/46465388). ![06063e01-476f-4b66-b2b4-e74d264fc009.png](media://502890d5-f84b-47ed-bf47-8f7c57085fb1) ## **Who is it for?** Time to SLA is designed for any team that manages work in Jira: from IT and support to software delivery and operations. Whether you need to meet strict customer contracts or monitor internal KPIs, Time to SLA helps you stay accountable and informed. ![fe8d3429-360e-456c-b4fd-56acaaf1d542.png](media://95dafab4-e7e5-45cf-9912-7acc7c89f6c6) ## See it in action Visualize progress directly within Jira work items with the SLA panel, and dive deeper into your performance with visual reports and customizable dashboards. --- **Need more information?** Find detailed how-to articles in our [documentation](https://appfire.atlassian.net/wiki/spaces/TTS) and [try Time to SLA today](https://marketplace.atlassian.com/apps/1211843/time-to-sla?tab=overview&hosting=cloud&utm_source=appfire.com&utm_medium=solutions&utm_campaign=Time-to-SLA).