---
title: "End condition"
canonical: "https://support.appfire.com/space/TTS/44040590/End%20condition"
format: markdown
---
> Macro (aura-html)

On this page, you’ll learn how to set End conditions for SLAs. Your options are:

## An issue’s status changes

1. Go to **SLAs**, and click **Add New SLA Definition**.
2. Scroll to the** End** section, and click the **Add one now** button.
3. Select **Field value has changed**, and click the drop-down menu to see all possible field values.
4. Click the status that the SLA requires in order to end.
5. Click **Confirm**, and the selected condition will now appear in the box.

> ✅ **Attention:**
> ✅ 
> ✅ The SLA End Date **is NOT a deadline**!** **It is just the date of an issue for the chosen date field.

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## A field value changes

1. Go to **SLAs**, and click **Add New SLA Definition**.
2. Scroll to the** End** section, and click the **Add one now** button.
3. Select **Field value has changed**, and click the drop-down menu to see all possible field values.
4. Select a **Field value** that the SLA requires in order to end. Depending on your selection, numerous conditions will appear. Time to SLA lets you define detailed and highly customizable custom field conditions. Have a taste of what’s possible with the example below:
5. Click **Confirm**, and the selected date will now appear in the box.

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## A comment is made

1. Go to **SLAs**, and click **Add New SLA Definition**.
2. Scroll to the** End** section, and click the **Add one now** button.
3. Select **Comment is made**, and click the drop-down menu to select the user group.
4. Click **Confirm**, and the selected date will now appear in the box.

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## A specified date is reached

1. Go to **SLAs**, and click **Add New SLA Definition**.
2. Scroll to the** End** section, and click the **Add one row** button.
3. Select **Date field is reached**, and click the drop-down menu to see all possible field values.
4. Select a date field that the SLA requires in order to end. You can only select 1 date field.
5. For example, if you select **Due Date**, you can define exactly when the SLA will end. Simply set a specific time for this date field.
  Click **Confirm**, and the selected date will now appear in the box.