---
title: "Mute SLA notifications"
canonical: "https://support.appfire.com/space/TTS/46465188/Mute%20SLA%20notifications"
format: markdown
---
> Macro (aura-html)

You can mute SLA notifications either by selecting issues or SLAs using Time to SLA Issue Actions.

## Ways to mute SLA notifications

You can access the **Mute SLA Notifications** page through:

- The** Time to SLA** menu in the issue view
- Your Jira **Profile** page
- The **Time to SLA** drop-down menu on the top menu

All these options lead to the same page, where you can mute and unmute SLA notifications.

## How to mute notifications in the issue view

1. Open the issue where you want to mute notifications.
2. Click **Time to SLA** > **Mute SLA**.
3. On the dialog screen, select how long you want to mute notifications from the **Mute Duration** section. You can mute notifications until they are manually unmuted by your action or choose an end date to unmute them automatically.
  - **Until Unmuted **if you want to unmute the issue with an action later.
  - **Custom **to pick an end date. When this date is reached, the issue will be unmuted automatically.
4. You can mute notifications by specifying issues. To do that, you have three options:
  - You can mute all notifications by selecting all issues.
  - You can mute notifications by selecting the issue keys. Only recently viewed issues are listed here. To populate the combo box, you can use the `issuekey in issueHistory() order by lastViewed DESC` statement, which will filter issues. You can also add an issue key via the **Add item** button.
  - You can mute notifications for issues filtered by the JQL statement you entered.
5. You can mute notifications by specifying SLAs. To do that, you have two options:
  - You can mute all notifications by selecting **All**.
  - You can mute notifications by selecting specific SLAs.
6. Click the **Done** button, and your configurations will be saved.

## How to edit a muted notification

1. Open **Profile**, and find the configuration you want to edit.
2. Click the **Edit** button at the end of the row.
3. Fields will be automatically filled.
4. Edit the configuration, and click **Done** to save.
5. The table will be populated after your changes are saved.

## How to unmute a notification

To access the page where you can unmute notifications, you have 3 options, which are:

To unmute a muted notification, follow these steps:

1. Open the Time to SLA page on your Profile page.
2. Scroll to the bottom of the page to see all of your muted SLA notification configurations.
3. Find the one you want to unmute, and click **Unmute**.
4. If you want to unmute multiple configurations, select the issues you want and click **Unmute Selected** button.
5. You can also unmute all configurations by clicking the `Unmute All` button.