---
title: "Change general settings"
canonical: "https://support.appfire.com/space/TTS/46727941/Change%20general%20settings"
format: markdown
---
> Macro (aura-html)

Within the General Settings tab, you can set:

- A default time format.
- Visibility of the Overview Tab and SLA Panel.
- SLA status labels.
- Default values for notifier subjects and content.

On this page, you will learn how to set general settings for Time to SLA.

## How to change general view and visibility

1. Click on **Time to SLA **in the header menu to see the TTS menu.
2. Go to **Settings** >** General **tab**.**
3. Select a **Time Format.**
  - **Long format:** Displays the duration with day/hour/minute/second units and full localized unit labels.
  - **Short format:** Displays the duration with day/hour/minute/second units and abbreviated unit labels.
  - **Shorter format:** Displays the duration with hour/minute/second units and abbreviated unit labels.
4. Enter **Overview Tab JQL. **The** Overview Tab **will only be visible on work items relevant to the JQL that you enter.
5. Enter **SLA Panel JQL. **The** SLA Panel **will only be visible on work items relevant to the JQL that you enter.
6. Enter **Issue Menu JQL. **The **Time to SLA Issue Action Menu **will only be visible on work items relevant to the JQL that you enter.
7. Click **Save**.

## How to change SLA status labels

1. Tick **Use i18n keys **if you want to see the translated texts according to the local language of the Jira instance.

> ✅ If you tick this option to see the translated text in SLA Status labels, you must enter the translation for each label using **InProduct Translation** **Plugin.**

2. Enter **SLA Status Labels.**

> 📝 You can use your own **SLA Status **labels instead of the TTS default ones. If you change this text, don't forget to re-index Jira before using these fields in JQL conditions.
> 📝 
> 📝 However, we strongly recommend using our ***[JQL Functions](#)*** to get more accurate results.

3. Click **Save**.