---
title: "Export SLA metrics with Better Excel Exporter"
canonical: "https://support.appfire.com/space/TTS/48300934/Export%20SLA%20metrics%20with%20Better%20Excel%20Exporter"
format: markdown
---
> Macro (aura-html)

If you need to analyze SLA performance outside of Jira, you can export Time to SLA data to Excel. Jira's built-in exports may not include all SLA-related details, but Time to SLA provides custom fields that contain this data.

- For **basic SLA exports**, you can use Jira’s work item navigator.
- For **advanced SLA reports**, you can use the **[Better Excel Exporter for Jira](https://marketplace.atlassian.com/apps/1212652/better-excel-exporter-for-jira?tab=overview&hosting=cloud)**** **app, which provides full customization and formatting options.

## Option 1: Basic SLA export using work item navigator

1. Go to the** Issue Navigator** in Jira.
2. Add the **[SLA Dates custom field](https://appfire.atlassian.net/wiki/spaces/TTS/pages/46727648)** to your columns.
3. Filter or sort work items as needed.
4. Export the data to Excel using Jira’s built-in export options.

> ℹ️ If your SLAs were created using the legacy method, use `it.sla.description`. If they were created using the next-gen method, use `it.slaName`.

## Option 2: Advanced SLA reporting with Better Excel Exporter

If you need more detailed SLA reports with charts, formatting, and customization, use [Better Excel Exporter for Jira](https://marketplace.atlassian.com/apps/1212652/better-excel-exporter-for-jira?tab=overview&hosting=cloud). This app automatically recognizes Time to SLA custom fields and exports them in a structured format. 

### How to use Better Excel Exporter with Time to SLA

1. Install **Better Excel Exporter for Jira** (if not already installed).
2. Open the **Issue Navigator** and select work items with SLA data.
3. Choose **Better Excel Exporter’s export options**.
4. Generate a detailed Excel report, including SLA statuses, overdue indicators, and timestamps.

### **TTS custom fields supported by Better Excel Exporter**

- **Time to SLA** (remaining time until SLA is breached)
- **Overdue Status** (indicates if an SLA is overdue)
- **SLA Indicator** (visual status of SLA)
- **SLA Overview** (summary of SLA performance)
- **TTS - Time String** (formatted SLA time)
- **TTS - SLA Dates** (specific SLA timestamps)

> ℹ️ For more information about the integration, refer to the **Better Excel Exporter for Jira** [documentation](http://www.midori-global.com/products/better-excel-exporter-for-jira/template-gallery?utm_source=snapbytes&utm_medium=time-to-sla-docs&utm_campaign=partnering#time-to-sla-exports).