---
title: "Periodic reports"
canonical: "https://support.appfire.com/space/TTS/529207855/Periodic%20reports"
format: markdown
---
> Macro (aura-html)

Periodic reports are generated and delivered at regular intervals, helping with decision-making and serving as project deliverables. You can:

- Create multiple report subscriptions,
- Receive reports directly in your email inbox on a schedule you define.

You can view, download, and manage your periodic reports from the **Periodic Reports** page.

![image-20250207-164829.png](media://4076e454-27a5-4c86-8981-23f5530c6a1d)

## How to create a periodic report

1. Navigate to **SLA** **Reports**.
2. Select the **Report Type**.

> ℹ️ Periodic reports are not available for **Status** and **Durations** reports.

3. Configure your report according to its type. For more details, refer to the related documentation: **[Summary](https://appfire.atlassian.net/wiki/spaces/TTS/pages/46432837)**, **[Detail](https://appfire.atlassian.net/wiki/spaces/TTS/pages/1733361766)**.
4. Once satisfied with your configuration, click the chevron next to **Generate** to reveal the dropdown menu.
5. Click **Schedule period report**. The *Subscribe for Report* screen appears.
6. On the *Subscribe for Report* screen, provide the following details:
  - **Name:** Assign a name to your report.
  - **Recipients:** Specify who will receive the report.
  - **Editors:** Add users who can edit the report settings.
  - **Schedule: **Click **Build Cron expression** to pick a time for the report. After you've chosen your preferred time, click **OK**.
  - **Email this report, even if there are no issues found: **Check this box if you want to be notified in such cases.

> ✅ Periodic reports help you share data efficiently, but access should be managed carefully. Only editors and designated recipients can view the report on the **Periodic Reports** screen.
> ✅ 
> ✅ <u>**As the subscription owner, you’re responsible for ensuring that only authorized users receive and access the report**</u>**.** Before adding recipients, review the report’s scope and confirm that each recipient has the necessary permissions.

7. Click **Save **to schedule the report.

Your report will be listed on the **Periodic Reports **page** **once it has been generated and emailed to you. 

![image](media://fc2709fb-2a94-490f-a464-ae910e3ee5fb)

> 📝 ### What to do if you don’t receive a report
> 📝 
> 📝 Check the **State** section on the *Periodic Reports* page. It displays your report's current status and can help you identify any issues preventing delivery.
> 📝 
> 📝 ![image-20250125-215048.png](media://b7a7853f-e52f-4547-8015-2df69baf3e17)

## How to create a subscription from a saved filter

1. Go to **Manage Filters**.
2. Find the filter you want and click the actions menu button.
3. Click **Manage Subscriptions**. A subscription page for the filter you have chosen appears.
4. Click the **Add Subscription **button. The *Subscribe for Report* screen appears.
5. Configure your subscriptions by following the [steps](https://appfire.atlassian.net/wiki/spaces/TTSC/pages/edit-v2/36012105#How-to-create-a-periodic-report) described above.
6. Click **Save **to schedule the report.

## How to create a subscription from a background report

1. Click **Background Reports**.
2. Find the filter you want and click the actions menu button.
3. Click **Add Subscription**. The *Subscribe for Report* screen appears.
4. Configure your subscriptions by following the [steps](https://appfire.atlassian.net/wiki/spaces/TTS/pages/edit-v2/529207855#How-to-create-a-periodic-report) described above.
5. Click **Save **to schedule the report.

## How to download periodic reports

1. Go to the **Periodic Reports** page.
2. Find the report you want to download and click the settings icon next to it.
3. Select **Download report** to start the download automatically.

The report will be downloaded automatically in `.CSV` format.